Stop guessing
who your guest is.
Know before arrival.
KnowYourVIP is a pre-arrival intelligence platform for hotels that want no surprises at the front desk.
We analyze public data and booking information so your staff knows before check-in:
who is valuable · who has influence · who needs extra attention
Sarah Chen
•
9.2
Attention Score
CEO
TechCorp International
High
Value Indicator
45K
LinkedIn Connections
VIP Service Recommendation
High-value tech executive with luxury lifestyle indicators. Recommend: Executive suite upgrade, personalized welcome amenity, assign dedicated concierge.
Estimated indicators derived from publicly available professional information.
Every day, hotels make decisions with incomplete information.
A guest checks in and:
- turns out to be a high-value returning guest
- is an influential entrepreneur or creator
- has a history of complaints or escalations
But your staff discovers this too late.
The result:
missed revenue
awkward situations
reputation damage
unnecessary stress for your team
This isn't a staffing problem.
This is an information problem.
KnowYourVIP adds an intelligent layer before arrival.
You upload your guest list or connect your PMS. We do the rest.
a clear profile
an objective score
clear context for your staff
So every interaction starts with knowledge, not assumptions.
Simple, logical
Input
Reservations via PMS or guest list.
Analysis
We enrich each guest with relevant public information (social presence, business context, influence signals).
Scoring
Each guest receives a clear value & attention score.
Action
Your team knows who gets priority — before check-in.
No dashboards to learn.
No extra work for staff.
What your team notices
Front desk
- No surprises
- Better conversations
- More confidence
Management
- Fewer incidents
- Consistent service
- Better decisions
Guests
- Personal attention
- Smooth check-in
- Higher satisfaction
Who this is for (and who it isn't)
KnowYourVIP is built for:
- 4–5 star hotels
- city & business hotels
- luxury resorts
- hotel groups
This is not for:
- budget hotels
- "nice-to-have" tools
- organizations that only compete on price
We work with hotels that want to look ahead.
Packages
CORE
Never receive a guest blind again.
From €350
/ hotel / month
- Guest enrichment
- Basic value scoring
- Daily pre-arrival report
PRO
For hotels that want control.
From €950
/ hotel / month
Everything in CORE, plus:
- Advanced guest scoring
- Staff alerts
- Priority lists
- Segmentation (VIP, influencer, corporate, risk)
ENTERPRISE
For hotel groups and brands.
Custom pricing
Everything in PRO, plus:
- PMS & CRM integrations
- Multi-location dashboards
- Custom scoring rules
- SLA & dedicated onboarding
Intelligence without privacy compromises.
Public data only
Fully GDPR-compliant
Transparent & auditable
Built for EU standards
Your guests aren't changing.
Their expectations are.
The question isn't whether you need more context,
but when you decide to stop working blind.
Frequently Asked Questions
Answers to the most common questions about KnowYourVIP.
Still have questions?
Contact usRequest a VIP Demo
Fill out the form and we'll contact you within 24 hours.